Rules and Regulations

The following are rules and regulations regarding services provided by Rural Garbage and Refuse Inc. as regulated By Public Service Commission.

  1. All trash must be set out by 7:00 a.m. for pickup.
  2. Each household is allowed 8 bags of solid waste per week. Every additional bag will cost $.85 per bag. Customers must call and schedule extra pick-ups.
  3. It is recommended that garbage be placed in containers that are waterproof and have lids. Please make trash bins no higher than 32 inches. Trash bags no larger than 32 gallon capacity may be used.
  4. Rural Garbage is not responsible for clean-up of any loose trash due to animals or busted bags.
  5. Customers are not to dispose of paint, live ammunition or any combustible items in garbage for pick-up.
  6. Please place all broken glass in boxes to ensure the safety of our employees.
  7. Do not place grass, leaves, or lawn trimmings in garbage, as the landfill with not accept.
  8. Place needles or syringes in a sealed container for disposal. Do not place them directly in garbage bags.
  9. Billing is done the first work day of each month to cover the prior month’s service
  10. Cash, checks, money orders and credit cards are accepted forms of payment. Payments can be made online at, by phone (304.294.9239) , mail (Rural Garbage and Refuse, Inc. PO Box 5 Mullens, WV 25882), or in our billing office (221 Howard Ave, Mullens, WV 25882).
  11. Service may be discontinued if payments are not received within 30 days of billing and payments will not be accepted on routes.
  12. Please notify the office when discontinuing service.
  13. Large household goods, such as furniture and appliances, are considered bulky goods. Bulky goods must be scheduled for pickup by calling the office. Two items are allowed per month.
  14. HOLIDAY SCHEDULE. Trash will be picked up On all holidays except the following:
    1. New Year’s Day
    2. Memorial Day
    3. July 4
    4. Labor Day
    5. Thanksgiving Day
    6. Christmas Day

When no service is provided due to Holidays, garbage will be picked up on the next work day following the Holiday.


Monday: From Walgreens in Mullens to Maben, including Otsego and Pierpoint

Tuesday: Mullens Hill, Itmann and New Richmond

Wednesday: Black Eagle to Amigo

Thursday: Elmore Bridge to Garwood and Beartown

Friday: Mullens Little General Store through South Mullens, Basin, Lusk Settlement & Tracey’s Mountain